Terms and Conditions

đź“„ TERMS AND CONDITIONS (Updated)

Last updated: 03/04/2025

1. Introduction

Welcome to Hempie. These Terms and Conditions (“Terms”) govern your access to and use of the Hempie website and mobile application (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

2. Definitions

  • “Hempie,” “we,” “us,” or “our” refers to Agrimentis BV.
  • “User,” “you,” or “your” refers to the individual or entity using our Service.
  • “Content” refers to text, images, photos, audio, video, and all other forms of data or communication.
  • “User Content” refers to Content that users submit or transmit to, through, or in connection with the Service.
  • “Grow Data” refers to any information related to cannabis cultivation that you input or that is generated through your use of the Service.

3. Eligibility and Compliance

3.1. Age Requirement: You must be at least 18 years old to use the Service.
3.2. Legal Compliance: You are solely responsible for ensuring that your use of the Service complies with all applicable local, state, and federal laws regarding cannabis cultivation.
3.3. Representation: By using the Service, you represent and warrant that you are of legal age and that your use of the Service complies with all applicable laws.

4. Account Registration and Security

4.1. Registration: To access certain features, you must register for an account.
4.2. Account Security: You are responsible for maintaining the confidentiality of your account and password.
4.3. Unauthorized Use: Notify Hempie immediately if you become aware of any unauthorized use of your account.

5. Acceptable Use Policy

5.1. Prohibited Activities: You agree not to:

  • Violate any applicable laws
  • Use the Service for illegal purposes
  • Interfere with service functionality
  • Collect or misuse user data
  • Post harmful or infringing content

5.2. Content Restrictions: You agree not to post content that is:

  • Unlawful, defamatory, or abusive
  • Infringing on intellectual property
  • Containing malware or viruses

6. User Content and Grow Data

6.1. Ownership: You retain rights to your User Content.
6.2. Grow Data: Hempie may anonymize and analyze Grow Data to improve the Service.
6.3. No Endorsement: We do not endorse User Content and disclaim liability arising from it.
6.4. AI Content and Moderation: Hempie provides a conversational AI for cultivation support. While we aim to ensure helpful outputs, AI responses may contain inaccuracies or inappropriate content. Users may flag content using the thumbs-down button. Flagged responses may be reviewed and used to improve the system. You use the AI feature at your own discretion, and Hempie disclaims all responsibility for its advice or suggestions.

7. Intellectual Property Rights

7.1. Hempie’s Property: The Service and its content are owned by Hempie.
7.2. License to Use: You receive a limited, non-transferable license to use the Service.
7.3. Restrictions: You may not reverse-engineer, redistribute, or use the Service for unlawful purposes.

8. Subscription and Payments

8.1. Fees: Some features require a subscription.
8.2. Billing: We use third-party processors.
8.3. Auto-Renewal: Subscriptions renew unless canceled.
8.4. Refunds: Subject to local law and our refund policy.

9. Disclaimer of Warranties

The Service is provided “as is.” We make no guarantees about accuracy, reliability, or results from using the Service.

10. Limitation of Liability

To the extent permitted by law, Hempie shall not be liable for indirect or consequential damages arising from use of the Service.

11. Indemnification

You agree to indemnify Hempie from any claims arising from your use of the Service or violation of these Terms.

12. Governing Law and Jurisdiction

These Terms are governed by Belgian law.

13. Changes to Terms

We may modify these Terms at any time. Continued use of the Service constitutes acceptance of the updated Terms.

14. Termination

14.1. We may suspend or terminate access at our discretion.
14.2. You may delete your account at any time.
14.3. Some clauses (e.g. indemnity, liability) survive termination.

15. Severability

If any clause is found unenforceable, the rest of the Terms remain valid.

16. Entire Agreement

These Terms represent the complete agreement between you and Hempie regarding use of the Service.

17. Contact Us

Agrimentis BV
Email: info@hempie.ai
Phone: +32 498 38 86 68